LogoThe Grind Works
Search
Subscribe
Sign In
Home
Archive
Upgrade

Privacy Policy — TheGrindWorks.com (The Grind Works)

Effective date: January 29, 2026
Website: TheGrindWorks.com (“we”, “us”, “our”)
Contact: [email protected]
Mailing address: 202, 3-11 Bellerose Dr, St Albert, Alberta, Canada, T8N 5C9

1) What this policy covers

This Privacy Policy explains how TheGrindWorks.com collects, uses, discloses, and safeguards personal information when you visit our website, subscribe to our free or paid newsletter, purchase subscriptions (and, in the future, products), or contact us.Canada’s privacy framework is built around fair information principles (including accountability, consent, limiting collection, safeguards, and access).

2) Personal information we collect

Information you provide

  • Email address (required to subscribe)

  • Name (optional)

  • Subscription details (plan type, status, purchase history)

  • Messages you send us (support requests, replies, feedback)

Payments

  • Payments are processed by Stripe. We do not store full payment card numbers on our servers. We typically receive limited payment-related information such as payment status and transaction references needed for billing and support.

Information collected automatically

  • Website technical/usage data (e.g., IP address, device/browser type, pages visited) for basic operations and security

  • Email engagement data (e.g., opens and clicks) through our newsletter platform (beehiiv)

3) How we use your information

We use personal information to:

  • deliver the newsletter and requested content

  • manage accounts, subscriptions, and purchases

  • process payments and provide receipts/transaction confirmations

  • provide customer support and respond to inquiries

  • understand content performance (engagement insights) and improve what we publish

  • protect against fraud/abuse and maintain security

  • meet legal, tax, and accounting requirements

We aim to collect only what we need for identified, reasonable purposes.

4) Consent and email communications (CASL)

By subscribing, you consent to receive emails from TheGrindWorks.com. Every marketing email includes:

  • identification information, and

  • an unsubscribe mechanism.

You can unsubscribe anytime using the link in the email. We process unsubscribe requests within the timelines required by Canada’s anti-spam rules. Transactional/service messages (e.g., purchase confirmations or account notices) may still be sent when necessary.

5) How we share information

We do not sell your personal information. We share personal information only as needed with trusted service providers that help us operate, including:

  • beehiiv (newsletter publishing, delivery, and engagement analytics)

  • Stripe (payment processing)

  • hosting/infrastructure and support tools (as needed to run the site and serve customers)

Service providers are permitted to use personal information only to provide services to us. We may also disclose information if required by law, or to protect the rights, safety, and security of TheGrindWorks.com, our customers, or others.

6) International processing / cross-border transfers

Some of our service providers may process or store information outside Canada (for example, in the United States). As a result, your information may be subject to the laws of those jurisdictions and may be disclosed as required by those laws. (Stripe specifically requires this disclosure for businesses using its services.)

7) Cookies and tracking

We may use cookies and similar technologies necessary for basic site functionality and security. We currently do not use Google Analytics or Meta Pixel.
Our providers (including beehiiv) may still generate standard logs and engagement metrics as part of normal operations (e.g., email open/click reporting).You can control cookies through your browser settings. Blocking some cookies may affect site functionality.

8) Data retention

We keep personal information only as long as necessary for the purposes described above, including legal/accounting needs.

  • Subscriber data: kept while subscribed and for a reasonable period after unsubscribing for compliance/recordkeeping

  • Billing/transaction records: retained as required for accounting/tax and support

9) Safeguards

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. Alberta guidance emphasizes “reasonable security measures” for organizations handling personal information.

10) Access and correction

You may request access to personal information we hold about you and request corrections if it’s inaccurate. To make a request, contact [email protected]. We may need to verify your identity before fulfilling certain requests.

11) Children’s privacy

TheGrindWorks.com is not intended for children, and we do not knowingly collect personal information from children.

12) Links to other websites

Our site/emails may link to third-party sites. Their privacy practices are governed by their own policies.

13) Changes to this policy

We may update this Privacy Policy from time to time. We’ll update the “Effective date” above when changes are made. If changes are material, we may provide additional notice.

14) Contact us

Email: [email protected]
Mailing address: 202, 3-11 Bellerose Dr, St Albert, Alberta, Canada, T8N 5C9

The Grind Works

The Grind Works Newsletter delivers weekly client retention strategies and referral-winning ideas that help professionals stay remembered and consistently generate repeat and referral business.

I consent to receive newsletters via email. Terms of use and Privacy policy.

© 2026 The Grind Works (TheGrindWorks.com).
Report abusePrivacy policyTerms of use
beehiivPowered by beehiiv